Information Management Assistant at The US Embassy

SOURCE: http://tanzania.usembassy.gov/vacancies.html

EMPLOYMENT OPPORTUNITY - Information Management Assistant

Closing Date of The Position: August 15, 2016

Vacancy Announcement Number: 16/161

WORK HOURS: Full-time; 40 hours/week

SALARY: Ordinarily Resident (OR): FSN- 8; (Step 1- TZS 27,567,227 through Step 13- 41,350,847 per annum)

Not-Ordinarily Resident (NOR): FP- 6*
*Final grade/step for NORs will be determined by Washington.


The “Open To” category listed above refers to candidates who are eligible to apply for this position. The “Open To” category should not be confused with a “hiring preference” which is explained later in this vacancy announcement.


ALL ORDINARILY RESIDENT (OR) APPLICANTS (See Appendix A for definition) MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.


The US Mission in Dar es Salaam is seeking eligible and qualified applicants for the position of Information Management Assistant with the Information Systems Center. 

BASIC FUNCTION OF POSITION 

Working under the supervision of the Senior Locally Employed Staff (LES) Systems manager, this position is responsible for administering the SharePoint Intranet infrastructure at Post including all web pages hosted on our site collection. Serves as SQL database administrator, Microsoft IIS manager, and content manager. Responsible for the installation, configuration, security, operation, and maintenance of servers, equipment, and software related to SharePoint/IIS/SQL Server infrastructure. Responsible for working directly with all offices in the mission to help them better utilize SharePoint and modifying the SharePoint Intranet as needed.

The incumbent will also serve as Post’s in house IT trainer and perform all training related activities including end user support for various Department of State software packages including installation, maintenance and troubleshooting of such systems in the unclassified system under the operation of US Embassy Dar es Salaam for employees to accomplish job results by planning conducting and evaluating computer training.


MAJOR DUTIES AND RESPONSIBILITIES:

Database Administration and Development
60%

Oversee the SharePoint/IIS/SQL Server infrastructure, user access and application development and deployment - taking the lead role in implementing SharePoint/IIS/SQL Server across the mission. Support the installation, configuration, security, operation, and maintenance of servers, equipment, and software related to SharePoint/IIS/SQL Server infrastructure.
Participate in planning and execution of tasks related to the evaluation of new SharePoint/IIS/SQL Server based initiatives (Upgraded Versions, Third-Party Solutions, and Integration with additional Enterprise Systems).
Develop, configure and maintain document libraries, enterprise lists and site collections. Perform typical system administrative activities such as site creation, user training, backup, restore and issue resolution.
Technical support of InfoPath forms, including communicating the location of form libraries, their purpose and workflows.
Coordinate with all sections in standardizing and optimizing the way data/information is stored and retrieved.
Provide technical guidance to the management team in the technologies related to the development and support of an Enterprise SharePoint Server environment.
Serves as a subject matter expert for all software utilized at post with an emphasis on MS Office support and training.
Customer Services
20%

Provide assistance to users of information management services, including configuring and optimizing software.
Train users in the use of new software applications and provide guidance/assistance with new or amended information technology-related policies and procedures.
Promote end user involvement in technology and technical decision-making.
Improve and support connectivity with US Government foreign affairs partner agencies at Post.
Responsible for the capabilities and functionality of the training room equipment and advises IMO on changes to the training room.
Network Administration
15%


Administer and operate unclassified telecommunications network equipment including cryptographic equipment, multiplexers, modems, routers, and switches.
Install, operate and maintain network hardware and software.
Troubleshoot and restore outages within the network.
Perform daily operations as defined ISC standard Operating Procedures.
Other Duties
5%


The incumbent will perform other duties and projects as assigned by the Senior Systems Manager or Information Management Officer such as but not limited to Physical expansion of local area network, supporting and maintaining ODI network.



QUALIFICATIONS REQUIRED
All applicants must address each required qualification listed below with specific and comprehensive information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.

Education: 
Successful completion of four-year degree in Information Technology, Computer Science, Management Information Systems or Computer Engineering is required.
Experience: 
At least two years working as a Network Engineer or IT Technical Support position with emphasis on database management and website hosting is required.
Language:
Level IV (fluent) in English and Kiswahili (speaking, writing and reading) is required. (This will be tested)
Skills and Abilities: 
Incumbent must possess IT skills in Microsoft Server 2008 R2, active directory, network security design principles, and Microsoft SQL server 2005 is required. (This will be tested).
Job Knowledge: 
The incumbent must possess advanced specialist knowledge in the IT field with advanced knowledge in MS SQL, Internet Information Services (IIS), and website hosting is required.



HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER: 
1. USEFM who is ALSO a preference-eligible U.S. Veteran*
2. USEFM OR a preference-eligible U.S. Veteran
3. FS on LWOP**


* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of the most recent Member Copy Four (4) of the DD-214, Certificate of Release or Discharge from Active Duty, and, if applicable, a letter from the U.S. Department of Veterans Affairs. If claiming conditional eligibility for U.S. Veterans’ preference, applicants must submit proof of conditional eligibility. If the written documentation confirming eligibility is not received in the HR office by the closing date of the vacancy announcement, the U.S. Veterans’ preference will not be considered in the application process. Mission HR’s decision on eligibility for U.S. Veterans’ preference after reviewing all required documentation is final.

** This level of preference applies to all Foreign Service employees on LWOP.

ADDITIONAL SELECTION CRITERIA:

Management will consider when determining successful candidacy: nepotism, conflicts of interest, budget, and residency status.
Current OR employees serving a probationary period are not eligible to apply. Current OR employees with an Overall Summary rating of Needs Improvement or Unsatisfactory on their most recent Employee Performance report (EPR) are not eligible to apply.
Current NOR employees hired on a Family Member Employment (FMA) or a Personal Service Agreement (PSA) are not eligible to apply within the first 90 calendar days of their employment, unless they have a When Actually Employed (WAE) work schedule.
The candidate must be able to obtain the local security certification.


HOW TO APPLY: Applicants must submit the following documents to be considered. Failure to do so may result in a determination that the applicant is not qualified.

Universal Application for Employment (UAE) (Form DS-174), which is available on our website or by contacting Human Resources. (See “For Further Information” above);
Any additional documentation that supports or addresses the requirements listed above (e.g. resume, transcripts, degrees, etc.)
For Tanzanian Nationals: Copy of Passport, or National ID, or Voters ID
For Other Nationals: please attach current Resident/Work Permit and copy of valid Passport.


WHERE TO APPLY: Effective immediately only online applications will be accepted via DarRecruitment@state.gov

When sending an online application, please indicate the position title in the subject line.
Otherwise your application will not be considered.


EQUAL EMPLOYMENT OPPORTUNITY: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age(below compulsory retirement age), disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs. The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.


Appendix A – DEFINITIONS

Eligible Family Member (EFM): An EFM for employment purposes is defined an individual who meets all of the following criteria:

U.S. Citizen or not a U.S. Citizen; and
Spouse or same-sex domestic partner (as defined in 3 FAM 1610); or
Child, who is unmarried and under 21 years of age or, regardless of age, is incapable of self-support. The term “child” shall include, in addition to natural offspring, stepchild, adopted child, and a child under legal guardianship of employee, spouse, or same-sex domestic partner when such child is expected to be under legal guardianship until 21 years of age and when dependent upon and normally residing with the guardian; or
Parent (including stepparents and legally adoptive parents) of employee, spouse, or same-sex domestic partner, when such parent is at least 51 percent dependent on the employee for support; or
Sister or brother (including stepsisters and stepbrothers, or adoptive sisters or brothers) of the employee, spouse, or same-sex domestic partner when such sibling is at least 51 percent dependent on the employee for support, unmarried, and under 21 years of age, or regardless of age, incapable of self-support; and
Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad or, as appropriate, at an office of the American Institute in Taiwan; and
Is under chief of mission authority.



U.S. Citizen Eligible Family Member (USEFM): A USEFM is an individual who meets all of the following criteria:

U.S. Citizen; and
Spouse or same-sex domestic partner (as defined in 3 FAM 1610) of the sponsoring employee; or
Child of the sponsoring employee who is unmarried and at least 18 years old; and
Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad or, as appropriate, at an office of the American Institute in Taiwan; and resides at the sponsoring employee’s post of assignment abroad, or as appropriate, at an office of the American Institute in Taiwan; and is under chief of mission authority; or
resides at an Involuntary Separate Maintenance Allowance (ISMA) location authorized under 3 FAM 3232.2; or
Currently receives a U.S. Government retirement annuity or pension from a career in the U.S. Foreign Service or Civil Service.



Appointment Eligible Family Member (AEFM): An AEFM is an individual who meets all of the following criteria:

U.S. Citizen; and
Spouse or same-sex domestic partner (as defined in 3 FAM 1610) of the sponsoring employee; or
Child of the sponsoring employee who is unmarried and at least 18 years old; and
Listed on the travel orders or approved Form OF-126 of a sponsoring employee, i.e., a direct-hire Foreign Service, Civil Service, or uniformed service member who is permanently assigned to or stationed abroad or, as appropriate, at an office of the American Institute in Taiwan (AIT); and
Is under chief of mission authority; and
Is residing at the sponsoring employee's post of assignment abroad or, as appropriate, at an office of the American Institute in Taiwan; and
Does NOT currently receive a U.S. Government retirement annuity or pension from a career in the U.S. Foreign Service or Civil Service.


Member of Household (MOH) : A MOH is an individual who meets all of the following criteria.

A MOH is someone who accompanies or joins a direct-hire Foreign Service, Civil Service, or uniformed service member permanently assigned to or stationed abroad or, as appropriate, at an office of the American Institute in Taiwan; and
A MOH must be officially declared to the COM by the sponsoring employee as part of his/her household; and
A MOH is under COM authority;
A MOH may include a parent, unmarried partner, other relative, or adult child;
A MOH may or may not be a U.S. Citizen;
A MOH is not an EFM;
A MOH is not listed on the travel orders or approved Form F-126 of a sponsoring employee.


Not Ordinarily Resident (NOR) – An individual who meets the following criteria:

An EFM, USEFM or AEFM of a direct-hire Foreign Service, Civil Service, or uniformed service member permanently assigned or stationed abroad, or as appropriate, at an office of the American Institute in Taiwan; or
Has diplomatic privileges and immunities; and
Is eligible for compensation under the FS or GS salary schedule; and
Has a U.S. Social Security Number (SSN); and
Is not a citizen of the host country; and
Does not ordinarily reside in the host country; and
is not subject to host country employment and tax laws.


Ordinarily Resident (OR) – An individual who meets the following criteria:

A citizen of the host country; or
A non-citizen of the host country (including a U.S. citizen or a third-country national) who is locally resident and has legal and/or permanent resident status within the host country and/or who is a holder of a non-diplomatic visa/work and/or residency permit; and/or
Is subject to host country employment and tax laws.


Only shortlisted candidates will be contacted
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