Burundi Refugee Emergency Response Field Office Manager at Save the Children Tanzania

Emergency Response Program Manager

Depending on size of response, reports may include. Thematic advisors and coordinators–EiE and CP,  PSS specialist, Finance and Grants assistant, logs assistant, M&E officer, driver(s).
Work closely with the staff of our local partner Babawatoto.

Level 3.  The responsibilities of this post may require the post holder to have regular contact with children and young people. In the overseas context all posts are considered to be level 3.

As part of these responsibilities the post holder will support the establishment of child safeguarding systems, promote a culture of keeping children safe, and ensure that potential harm to children (by our own staff and/or as a result of how we do our work) is identified and addressed on an ongoing basis.  The post holder should report and respond to interventions as determined by position related responsibilities identified in the Child Safeguarding Policy.
Save the Children International in Tanzania is a full –spectrum country programme and as such equal priority will be given to both humanitarian and development work.  This is the only way we will be able to ensure that some of the fundamental rights that we believe children have, such as survival, safety and constant access to protection and education can be guaranteed. As part of a commitment to work with children through humanitarian interventions Save the Children will support programmes in both sudden onset, such as the current Burundi response situation as well as in   chronic emergency situations.

The purpose of this post is to support the Tanzania Country Office emergency response program in Kasulu and Kibondo districts. Following the large influx of Burundian refugees in Tanzania, Save the Children in Tanzania is currently implementing a multi donor funded Emergency Response program in the area of Education In Emergency (EiE) and Child Protection (CP) in Kasulu district and is considering expanding its intervention in Kibondo district.

The Field office manager will be deployed to manage a regional (Kigoma area) response in the NW of Tanzania , and to provide operational support and  direction to the country programme in collaboration with the Emergency Response Program manager and Director of Programme Implementation (DPI).  The Field office manager is responsible for identifying needs and resources and elaborating programme recommendations for the emergency response in line with Save the Children national and global priorities. The Field office manager will develop and manage programme(s) and negotiate and network at a regional and national level as determined by the CO SMT based in Dar es Salaam. She/he will ensure that all relevant Save the Children policies and procedures with respect to child safeguarding, safety and security, code of conduct, equal opportunities and other relevant policies are in place. The Field office manager will play a strategic role in the effective scale up and management of Save the Children emergency programmes to increase impact and enable positive change for children.
Programme Support (typically will be for large/complex emergencies working with limited support):
  • Assume overall oversight of the Kigoma regional emergency response in collaboration with the Emergency Response Program manager.
  • Manage multiple grants (across thematic sectors.), ensuring strict compliance of programme activities with Save the Children national and global policies and procedures and with relevant donor regulations and agreements, SPHERE guidelines and the NGO code of conduct.
  • Support on action plans, and monitoring to ensure an effective emergency response and in flagging needed steps towards a smooth transition to an eventual recovery/phase out status.
  • Have oversight over the development and management of budgets potentially for multiple sites, several sectors and take leadership on the implementation of programme responses, keeping relevant stakeholders informed and ensuring any corrective actions are taken.
  • In coordination with the Emergency Response Program manager, Awards manager and DPI ensure the preparation of timely programme and donor reports on project activities in compliance with internal SC requirements and any relevant external donor requirements.
  • Establish project monitoring plans and systems for identifying and tracking the indicators and develop processes/procedures and forms to support monitoring and inform learning.
  • Ensure optimal safety and security management procedures and practices are in place for the emergency response programme and continually monitor the safety and security situation, adapting staff safety and security procedures accordingly in collaboration and cooperation with the Country Security Focal Point and DPI.
  • Oversee effective functioning of logistics systems to procure, store and distribute stock, supplies and services for the timely delivery of project objectives at national level.
  • Ensure strong accountability to beneficiaries.
  • With support from the Dar-based Emergency Response Programme Manager, plan, identify and resource appropriate and effective structure & staffing needs for the response (including ensuring, with support from the  Dar based HR manager,  that personnel policies are in accordance with national laws).
  • Oversee the development & implementation of staff well being (policy) and ensure appropriate staff well-being policy and processes in place.
Capacity Building:
  • Consider  the need for capacity building plans and performance management systems  to develop the requisite competencies in staff to ensure ongoing sustainability and quality of response.
  • Coach and mentor staff and partners/ counterparts and link, as needed, to wider organisational talent development mechanisms.
 Representation & Advocacy & Organisational Learning:
  • Represent Save the Children’s emergency response on local level to donors, local administration, the media and members of the humanitarian community.
  • Help shape response strategies through influence of /within inter-agency coordination forums, ensuring the specific needs of children are being addressed.
  • Establish and develop a strong partnership with our Tanzanian local partner Babawatoto.
  • Undertake high level representation and advocacy with Local Government partners and officials as well as donor representatives. Establish systems for communication with local Government partners, relevant line departments and community representations in the project area(s).
  • Oversee the implementation of Save the Children policies and procedures with respect to child rights and safeguarding, health and safety, equal opportunities and other relevant policies.
Understanding humanitarian contexts and application of humanitarian principles
  • Demonstrates strategic leadership in disaster coordination mechanisms and interagency cooperation
  • Applies humanitarian principles to complex situations to generate both short and long-term organisational and sector-wide strategies
Achieving results effectively
  • Leads strategically on accountability initiatives, ensuring accountability processes are in place and achieving results
  • Builds consensus and ownership around difficult decisions and/or complex courses of action
  • Maintains focus on strategic issues and overall organisational and sector-wide impact
Maintaining and developing collaborative relationships
  • Quickly builds and leads high performing teams
  • Applies distributed leadership amongst a team
  • Shares success whilst being accountable for difficult outcomes
Operating safely and securely
  • Monitors security risks and ensures organisational protocols are consistently followed by staff
  • Takes appropriate action and provides appropriate direction and support to team members in the event of a critical incident
  • Reduces vulnerability by complying with safety and security protocols set by the organisation
Managing yourself in a pressured and changing environment:
  • Ensures that wider team remains positive and focussed on the objectives and goals in a rapidly changing environment
  • Able to proactively build & maintain levels of resilience in others
  • Adapts leadership approach to the situation
  • Communicates humanitarian values and motivates others towards them
  • Maintains simultaneously a broad strategic perspective and awareness of the detail of a situation
  • Demonstrates personal integrity by using one’s position responsibly and fairly
Leadership: Action; Thinking; Self; Inspiring; Developing Others
  • Removes obstacles to ensure strategic objectives are met
  • Aligns ideas and solutions to strategic imperatives
  • Uses global networks to influence strategy or action
  • Demonstrates managerial courage by willingness to confront difficult situations, take potentially unpopular decisions and communicate clearly to create consensus notwithstanding difference
  • Creates a team environment where team members feel able to contribute, champion or challenge decisions
  • Continual efforts at self improvement in evidence
  • Creates and communicates a compelling vision which inspires others
  • Ensures processes are in place across the team to strengthen the capacity of staff and partners in line with individual and organisational objectives

  • Extensive experience of working within a management role within a complex country programme in an emergency response or fragile state
  • Previous experience in managing an emergency response program at local level with limited facilities.
  • Previous experience of managing programme teams in middle-scale first phase emergency response is essential
  • Education: MA / MSc level (or equivalent field experience)
  • Management experience of multi-national, multi-sector team.
    • Experience of managing multi-donor, multi-site programmes (including for example ECHO, DFID and SIDA) of USD 1m+ in a first phase response at regional or country level
    • Experience of national  or local level representation with key stakeholders, and co-ordination with other NGOs/UN
    • Experience of media representation and advocacy
    • Experience of M&E and beneficiary accountability systems in complex programmes
    • Experience of developing and negotiating successful partnerships with local partners and institutional donors
    • Proven ability to influence change at an operational level
    • Politically and culturally sensitive with qualities of patience, tact and diplomacy
    • A high level of written and spoken English
      • The capacity and willingness to be extremely flexible and accommodating in difficult working circumstances.
      • Commitment to the aims and principles of SC. In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support
  • Fluent in English
The Field office manager will be based in Kasulu or Kibondo, Kigoma region with travel to Nyarugusu and Nduta camps and with occasional travel for coordination purposes to Dar es Salaam.  She/he will be available to work unusual hours and work in a stressful environment with limited facilities.
Funding source: This position is subject to successful funding.
Expected starting date: Early August 2016.
Length of the contract: up to end of July 2017.

Location: Kigoma, Tanzania
Contract - Full-Time
Closing date: Sunday 3 July 2016
All jobs close at midnight UK time on the date specified



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