New Jobs at Tanzania Postal Bank (TPB)

Tanzania Postal Bank is an established Bank by the Act No. 11 of 1991 as amended by Act No. 11 of 1992. TPB is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products.
TPB is a Bank, whose vision is “to be the leading bank in Tanzania in the provision of affordable, accessible and convenient financial services”. As part of effective organizational development and management of its human capital in an effective way, TPB commits itself towards attaining, retaining and developing the highly capable and qualified workforce for TPB betterment and the Nation at large.

BANKING OPERATIONS OFFICER (1POSITION)

Tanzania Postal Bank (TPB) seeks to appoint dedicated, self motivated and highly organized Banking Operations Officer (1 position) to join the Technology and Operations team The work station is Shinyanga branch.
Reporting Line: Branch Manager (BM) or Branch Operations Manager (BOM)
Locations: Shinyanga
Work Schedule: As per TPB Staff regulations Division: Branches
Salary: Commensurate to the Job Advertised Essential Duties and Responsibilities:-
Guide prospective customers who come over the counter for enquiries.
Coordinate all counter activities while ensuring that quality service is provided to customers.
Receive Cash and Cheque deposits
Posting Transactions
Verify teller proof of cash and teller proof of cheques against actual documents by ticking and signing the printouts.
Scrutinize internal vouchers to ensure that they are properly drawn and authorized in line with the approval limits.
Handle Foreign Exchange Transactions
Cross sell Banks Products to Customers
Affixing photographs in new/continuation customer pass books
Correspond with Cards custodians on issues relating to ATM cards, check reports in order to solve customer complaints.
Any other duties as may be assigned by Supervisor/BFO from time to time.
Comply with the Policies and standards, Local laws and Regulations, Controls and Procedures of the Bank.
Report Suspicious Transactions 
Ensure you comply with Money Laundering Prevention as per Bank Policy, Know your Customer(KYC)/Customer Due Diligence (CDD)
Issue new passbooks and ID cards to new customers.
Scrutinizing and short casting customers passbooks before making payment on customer’s accounts
Computing and charging commissions, interest and all other bank charges on customers.
Fill delivery notes/registers for items moved from one office to another by post of dispatch.
Balancing teller’s cash at the closure of business daily.
Check and sign back-office entries raised by the respective clerks/tellers.
Prepare Bank reconciliation statement timely and accurately.
Reconcile and clear all suspended transactions
Filing/bundling records for safe keeping in the record rooms.
KEY DUTIES:
To serve customer effectively
Posting transactions
Coordinate all counter activities while ensuring that quality service is provided to customers
CONTRIBUTES TO
Customer - Service Delivery/Enquiries
Efficient and Quality Service to Customers
KEY PERFORMANCE INDICATORS
Customer Satisfaction
Individual Productivity and Turnaround time
Minimum Cash Differences
Accuracy of Transactions Postings
EXPERIENCE AND KNOWLEDGE REQUIRED:
Education:
Bachelor’s degree/Advanced Diploma in Banking, Economics, Commerce, Business Administration, Finance, Accounting from any recognized University or equivalent qualification.
Experience:
-At least 1 - 3 years of relevant Banking Experience
- Working knowledge of Equinox Functionality
- Computer literate is desirable. 
Performance Measures
(i) Ensure quality services to customers
(ii) Collection of all commissions, fees and charges at 100%
(iii) Increase of transactions and Deposit values as per strategic plan
(iv) Daily Days work balanced, verified and signed
(v) Ensure adherence to TPB core values
(vi) Reconcile all accounts and prepare required reports
(vii) Compliance with service delivery standards
The position will attract a competitive salary package, which include benefits. Applicants are invited to submit their resume (indicating the position title in the subject heading) via e-mail to: recruitment@postalbank.co.tz. Applications via other methods will not be considered. Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications starting the job advertised and the location. Other credentials will have to be submitted during the interview for authentic check and other administrative measures and should not in any way be attached during application.
Tanzania Postal Bank is an Equal Opportunity Employer and is very committed to environmental, health and safety Management.
Tanzania Postal Bank has a strong commitment to environmental, health and safety management. Late applications will not be considered. Short listed candidates may be subjected to any of the following: a security clearance; a competency assessment; physical capability assessment and reference checking.

Please forward your applications before 8th February, 2016
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Tanzania Postal Bank is an established Bank by the Act No. 11 of 1991 as amended by Act No. 11 of 1992. TPB is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products.
TPB is a Bank, whose vision is “to be the leading bank in Tanzania in the provision of affordable, accessible and convenient financial services”. As part of effective organizational development and management of its human capital in an effective way, TPB commits itself towards attaining, retaining and developing the highly capable and qualified workforce for TPB betterment and the Nation at large.

CREDIT OFFICER (1 POSITION)

Tanzania Postal Bank (TPB) seeks to appoint dedicated, self motivated and highly organized Credit Officer (2 positions) to join the Retail Business Banking team. The work stations i are Mtwara and Kyela.
Reporting Line: Branch Manager (BM) or Branch Operations Manager (BOM)
Locations: Mtwara and Kyela
Work Schedule: As per TPB Staff regulations
Division: Micro Loans
Salary: Commensurate to the Job Advertised
Position Objective
1. This position is to engage, manage and work directly to improve the activities of the branch credit operations.
2. To evaluate, provide analysis, conclusion and recommendations to determine credit lines and communicate this information to customers and other team members of the branch.
3. Engaged in conducting credit investigations/visitations and collecting delinquent accounts and answerable all branch credit related issues to the branch manager and senior management.
KEY RESPONSIBILITIES
Assist branch manager in creation of credit risk management environment of an acceptable quality, in terms of established credit guidelines.
Administer branch credit application and ensure that direct reports are producing high quality of credit application files
Maintain branch low portfolio Non-performance rates ensuring post disbursement follow up is being done and customer actively operate their accounts accordingly.
Assist Branch manager in cite visitations and Branch Credit Meetings and make sure that respective reports are produced timely for decision making.
• Customer acquisition by actively soliciting potential clients
Managing the branch loan portfolio by ensuring close follow ups of their respective customers. 
Directly work with customers to deepen existing relationships through the analyses of needs and provision of products and services.
Analyses and reviews quality of potential and existing business to ensure maximum profitability.
Maintain accurate and up-to-date records of all actual and attempted customer interactions.
Conduct customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.
After consideration of individual case merits, recommend credits applications for approval to the branch manager and other relevant authorities.
Manages credit quality standards through effective management of risk according to the Credit manuals and policy.
Scrutinize loan applications, to review feasibility reports and prepare appraisal reports and accompanying memorandum for action of by relevant loan sanctioning authority.
Verify loan application forms, crosschecking the requirements and advise customers accordingly.
Maintain borrower’s files and ensure that all pre-disbursement conditions are fulfilled.
Ensure that loan installments from customers are posted into relevant accounts.
Follow-ups on non-performing loans/customers that are not paying their loan as per the agreement.
Ensure that weekly, monthly, quarterly, annual and any other reports on loan portfolio are accurate, complete, and prepared on schedule.
Prepare all branch returns and ensure they are in accordance with the credit policy and lending manual.
Verify postings of loan administration fees for customers whose loans have been disbursed.
Ensure proper filling of customer credit documents and correspondents.
Improving the quality of customer’s data by ensuring all customers data is captured as per KYC set rules and regulations.
Analyse delinquent accounts and prepare report on highest risk accounts including recommendations for resolution.
Monitor violations of credit policies, provide analysis, conclusion and recommendations, present findings to the Branch Manager and suggest actions/penalties to be taken when appropriate
Develop processes and procedures for evaluating customer financials and setting and changing credit lines/limits, as well as credit holds; implement liens as necessary to major delinquent account as approved 
Attend to the generated legal documents used in the credit function for onwards preparation of disbursements
Perform any other duties as may be assigned by Branch manager from time to time
EXPERIENCE AND KNOWLEDGE REQUIRED
Education and experience:
Bachelor degree in Banking, Accounting, Finance, Economics, Marketing, Business Administration, or related field and plus 1 year related experience in the related field.
The position will attract a competitive salary package, which include benefits. Applicants are invited to submit their resume (indicating the position title in the subject heading) via e-mail to: recruitment@postalbank.co.tz. Applications via other methods will not be considered. Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications starting the job advertised and the location. Other credentials will have to be submitted during the interview for authentic check and other administrative measures and should not in any way be attached during application.

Tanzania Postal Bank is an Equal Opportunity Employer and is very committed to environmental, health and safety Management.
Tanzania Postal Bank has a strong commitment to environmental, health and safety management. Late applications will not be considered. Short listed candidates may be subjected to any of the following: a security clearance; a competency assessment; physical capability assessment and reference checking.

Please forward your applications before 18th February, 2016
============

Tanzania Postal Bank is an established Bank by the Act No. 11 of 1991 as amended by Act No. 11 of 1992. TPB is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products.
TPB is a Bank, whose vision is “to be the leading bank in Tanzania in the provision of affordable, accessible and convenient financial services”. As part of effective organizational development and management of its human capital in an effective way, TPB commits itself towards attaining, retaining and developing the highly capable and qualified workforce for TPB betterment and the Nation at large.

GROUP LENDING MANAGER (1 POSITION)

Tanzania Postal Bank (TPB) seeks to appoint dedicated, self motivated and highly organized Group Lending Manager (1 position) to join the Retail Business Banking team The work station is Head Office .
Reporting Line: Chief Manager Micro Credit
Locations: Dar es Salaam
Work Schedule: As per TPB Staff regulations
Division: Group Lending
Salary: Commensurate to the Job Advertised
Essential Duties and Responsibilities:-
(i) To provide assistance to CMMC on ensuring quality Group lending portfolio for branches.
(ii) To ensure collections/repayments of group loans in branches as well as enduring the loans are managed in accordance with the Group loans credit policy and lending manual.
(iii) To assist CMMC on follow up of queries raised by internal and external auditors and BOT.
(iv) Assist branches in reconciliation, dealing with suspended transactions and mis balancing on related G/L accounts of Group Lending.
(v) In coordination with branch managers, he/she will deal with list of borrowers who have missed loan installments, un serviced loans, under/over deducted installments. 
(vi) To assist CMMC on ensuring that weekly, monthly, quarterly and annual portfolio reports are prepared.
(vii) Liaise with the branches to ensure that no queries are raised by customers or auditors with regard to Group Lending product.
(viii) Ensure that all the Group loan repayment are collected and deposited into TPB’s bank account by group officials within 12 hours by cross checking group funding accounts.
(ix) Cross sell other TPB’s products and services.
(x) Participate in the preparation of annual plan and projections for group loan portfolio.
(xi) Provide inputs for the review group lending policy and procedural manual.
(xii) . Ensure accurate and timely filing of both Group and Individual Loan documentation.
(xiii) Attend any other duties as may be assigned by the Senior Chief Manager Micro Credit or Director of Retail and Business Banking.
MAIN PURPOSE OF THE JOB:
Responsible for supervising and ensuring that Units/branches are complying with the established group lending policy and procedures which include applicant’s assessment procedures, findings procedures and a loan monitoring system designed
To provide information concerning the performance of the loans portfolio.
To ensure good customer service, improved performance and profitability as well as effective risk control and management in the Group lending section in line with TPB’s objectives.
EXPERIENCE AND KNOWLEDGE REQUIRED:
Education:
Bachelor’s degree/Advanced Diploma in Business Administration, Finance, Accounting, Economics or related discipline from any recognized University.
Experience:
Good knowledge of micro finance with significant experience in group lending and at least 3-5 years experience at supervisory level.
Must have experience on core banking system .
High level of integrity.
Must be keen on details.
Excellent communication and report writing skills.
Ability to work under pressure and minimal supervision. 
Personable and able to relate to people at all levels.
Performance Measures
Monthly portfolio growth rate of at least 12%
Monthly clients growth rate by 10%
PAR for the product (above 1 day) at most 2%.
Push clients retention in branches at rate of 95%
The position will attract a competitive salary package, which include benefits. Applicants are invited to submit their resume (indicating the position title in the subject heading) via e-mail to: recruitment@postalbank.co.tz. Applications via other methods will not be considered. Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications starting the job advertised and the location. Other credentials will have to be submitted during the interview for authentic check and other administrative measures and should not in any way be attached during application.
Tanzania Postal Bank is an Equal Opportunity Employer and is very committed to environmental, health and safety Management.
Tanzania Postal Bank has a strong commitment to environmental, health and safety management. Late applications will not be considered. Short listed candidates may be subjected to any of the following: a security clearance; a competency assessment; physical capability assessment and reference checking.

Please forward your applications before 17th February, 2016

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