New Jobs at Tanzania Postal Bank (TPB)

BANKING OPERATIONS OFFICER (1 POSITION)
Tanzania Postal Bank (TPB) seeks to appoint dedicated, self-motivated and highly
organized Banking Operations Officer ( 1 position) to join the Technology and
Operations team. The work station is Makambako Min branch.
Reporting Line : Branch Manager (BM) or Branch Operations Manager (BOM)
Locations : Makambako
Work Schedule : As per TPB Staff regulations
Division : Branches
Salary : Commensurate to the Job Advertised
Essential Duties and Responsibilities:-
 Guide prospective customers who come over the counter for enquiries.
 Coordinate all counter activities while ensuring that quality service is provided
to customers.
 Receive Cash and Cheque deposits
 Posting Transactions
 Verify teller proof of cash and teller proof of cheques against actual documents
by ticking and signing the printouts.
Tanzania Postal Bank is an established Bank by
the Act No. 11 of 1991 as amended by Act No. 11
of 1992. TPB is a Bank that provides competitive
financial services to our customers and creates
value for our stakeholders through innovative
products.
TPB is a Bank, whose vision is “to be the leading
bank in Tanzania in the provision of affordable,
accessible and convenient financial services”. As
part of effective organizational development and
management of its human capital in an effective
way, TPB commits itself towards attaining,
retaining and developing the highly capable and
qualified workforce for TPB betterment and the
Nation at large.
 Scrutinize internal vouchers to ensure that they are properly drawn and
authorized in line with the approval limits.
 Handle Foreign Exchange Transactions
 Cross sell Banks Products to Customers
 Affixing photographs in new/continuation customer pass books
 Correspond with Cards custodians on issues relating to ATM cards, check
reports in order to solve customer complaints.
 Any other duties as may be assigned by Supervisor/BFO from time to time.
 Comply with the Policies and standards, Local laws and Regulations, Controls
and Procedures of the Bank.
 Report Suspicious Transactions
 Ensure you comply with Money Laundering Prevention as per Bank Policy, Know
your Customer(KYC)/Customer Due Diligence (CDD)
 Issue new passbooks and ID cards to new customers.
 Scrutinizing and short casting customers passbooks before making payment on
customer’s accounts
 Computing and charging commissions, interest and all other bank charges on
customers.
 Fill delivery notes/registers for items moved from one office to another by post
of dispatch.
 Balancing teller’s cash at the closure of business daily.
 Check and sign back-office entries raised by the respective clerks/tellers.
 Prepare Bank reconciliation statement timely and accurately.
 Reconcile and clear all suspended transactions
 Filing/bundling records for safe keeping in the record rooms.
KEY DUTIES:
 To serve customer effectively
 Posting transactions
 Coordinate all counter activities while ensuring that quality service is provided
to customers
CONTRIBUTES TO
 Customer – Service Delivery/Enquiries
 Efficient and Quality Service to Customers
KEY PERFORMANCE INDICATORS
 Customer Satisfaction
 Individual Productivity and Turnaround time
 Minimum Cash Differences
 Accuracy of Transactions Postings
EXPERIENCE AND KNOWLEDGE REQUIRED:
Education:
Bachelor’s degree/Advanced Diploma in Banking, Economics, Commerce,
Business Administration, Finance, Accounting from any recognized University or
equivalent qualification.
Experience:
- At least 1 - 3 years of relevant Banking Experience
- Working knowledge of Equinox Functionality
- Computer literate is desirable.
Performance Measures
(i) Ensure quality services to customers
(ii) Collection of all commissions, fees and charges at 100%
(iii) Increase of transactions and Deposit values as per strategic plan
(iv) Daily Days work balanced, verified and signed
(v) Ensure adherence to TPB core values
(vi) Reconcile all accounts and prepare required reports
(vii) Compliance with service delivery standards
The position will attract a competitive salary package, which include benefits.
Applicants are invited to submit their resume (indicating the position title in
the subject heading) via e-mail to: recruitment@postalbank.co.tz.
Applications via other methods will not be considered. Applicants need to submit
only the Curriculum Vitae (CV) and the letter of applications starting the job
advertised and the location. Other credentials will have to be submitted during
the interview for authentic check and other administrative measures and should
not in any way be attached during application.
Tanzania Postal Bank is an Equal Opportunity Employer and is very
committed to environmental, health and safety Management.
Tanzania Postal Bank has a strong commitment to environmental, health and
safety management. Late applications will not be considered. Short listed
candidates may be subjected to any of the following: a security clearance; a
competency assessment; physical capability assessment and reference checking.
AVOID SCAMS: NEVER pay to have your CV / Application pushed forward. Any
job vacancy requesting payment for any reason is a SCAM. If you are requested to
make a payment for any reason, please use the Report Abuse, or call +255 22
2110621-2 to report the scam. You also don’t need to know one in TPB to be
employed. TPB is merit based institution and to achieve this vision, it always go for
the best

Please forward your applications before 7th February, 2016
========
CREDIT OFFICER (1 POSITION)
Tanzania Postal Bank (TPB) seeks to appoint dedicated, self-motivated and highly
organized Credit Officer (1 position) to join the Retail Business Banking team. The
work station is Lindi.
Reporting Line : Branch Manager (BM)
Locations : Lindi
Work Schedule : As per TPB Staff regulations
Division : Micro Loans
Salary : Commensurate to the Job Advertised
Position Objective
1. This position is to engage, manage and work directly to improve the activities
of the branch credit operations.
2. To evaluate, provide analysis, conclusion and recommendations to determine
credit lines and communicate this information to customers and other team
members of the branch.
3. Engaged in conducting credit investigations/visitations and collecting
delinquent accounts and answerable all branch credit related issues to the
branch manager and senior management.
Tanzania Postal Bank is an established Bank by the
Act No. 11 of 1991 as amended by Act No. 11 of
1992. TPB is a Bank that provides competitive
financial services to our customers and creates
value for our stakeholders through innovative
products.
TPB is a Bank, whose vision is “to be the leading
bank in Tanzania in the provision of affordable,
accessible and convenient financial services”. As
part of effective organizational development and
management of its human capital in an effective
way, TPB commits itself towards attaining,
retaining and developing the highly capable and
qualified workforce for TPB betterment and the
Nation at large.
KEY RESPONSIBILITIES
 Assist branch manager in creation of credit risk management environment of an
acceptable quality, in terms of established credit guidelines.
 Administer branch credit application and ensure that direct reports are producing
high quality of credit application files
 Maintain branch lowportfolio Non-performance rates ensuring post disbursement
followup is being done and customer actively operate their accounts accordingly.
 Assist Branch manager in cite visitations and Branch Credit Meetings and make
sure that respective reports are produced timely for decision making.
 Customer acquisition by actively soliciting potential clients
 Managing the branch loan portfolio by ensuring close follow ups of their
respective customers.
 Directly work with customers to deepen existing relationships through the
analyses of needs and provision of products and services.
 Analyses and reviews quality of potential and existing business to ensure
maximum profitability.
 Maintain accurate and up-to-date records of all actual and attempted
customer interactions.
 Conduct customer meetings that have defined call objectives, desired
outcomes and a well-constructed plan.
 After consideration of individual case merits, recommend credits applications
for approval to the branch manager and other relevant authorities.
 Manages credit quality standards through effective management of risk
according to the Credit manuals and policy.
 Scrutinize loan applications, to reviewfeasibility reports and prepare appraisal
reports and accompanying memorandum for action of by relevant loan
sanctioning authority.
 Verify loan application forms, crosschecking the requirements and advise
customers accordingly.
 Maintain borrower’s files and ensure that all pre-disbursement conditions are
fulfilled.
 Ensure that loan installments from customers are posted into relevant
accounts.
 Follow-ups on non-performing loans/customers that are not paying their loan
as per the agreement.
 Ensure that weekly, monthly, quarterly, annual and any other reports on loan
portfolio are accurate, complete, and prepared on schedule.
 Prepare all branch returns and ensure they are in accordance with the credit
policy and lending manual.
 Verify postings of loan administration fees for customers whose loans have
been disbursed.
 Ensure proper filling of customer credit documents and correspondents.
 Improving the quality of customer’s data by ensuring all customers data is
captured as per KYC set rules and regulations.
 Analyse delinquent accounts and prepare report on highest risk accounts
including recommendations for resolution.
 Monitor violations of credit policies, provide analysis, conclusion and
recommendations, present findings to the Branch Manager and suggest
actions/penalties to be taken when appropriate
 Develop processes and procedures for evaluating customer financials and
setting and changing credit lines/limits, as well as credit holds; implement
liens as necessary to major delinquent account as approved
 Attend to the generated legal documents used in the credit function for
onwards preparation of disbursements
 Perform any other duties as may be assigned by Branch manager from time
to time
EXPERIENCE AND KNOWLEDGE REQUIRED
Education and experience:
Bachelor degree in Banking, Accounting, Finance, Economics,
Marketing, Business Administration, or related field and plus 1 year
related experience in the related field.
The position will attract a competitive salary package, which include benefits.
Applicants are invited to submit their resume (indicating the position title in the
subject heading) via e-mail to: recruitment@postalbank.co.tz. Applications via
other methods will not be considered. Applicants need to submit only the
Curriculum Vitae (CV) and the letter of applications starting the job advertised and
the location. Other credentials will have to be submitted during the interview for
authentic check and other administrative measures and should not in any way be
attached during application.
Avoid scams : NEVER pay to have your CV /Application pushed forward.
Any job vacancy requesting payment for any reason is a SCAM. If you are
requested to make a payment for any reason, please call +255 22 2110621-2 to
report the scam. You also don’t need to know one in TPB to be employed. TPB is
merit based institution and to achieve this vision, it always go for the best.
Tanzania Postal Bank is an Equal Opportunity Employer and is very committed to
environmental, health and safety Management.
Tanzania Postal Bank has a strong commitment to environmental, health and safety
management. Late applications will not be considered. Short listed candidates may
be subjected to any of the following: a security clearance; a competency assessment;
physical capability assessment and reference checking.

Please forward your applications before 8th February, 2016

============
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