2 Employment Opportunities.

EMPLOYMENT OPPORTUNITY
JOB TITLE: SERVICE ADVISORY - AUTO
Automotive, Dar es salaam, Tanzania
One of the leading Automotive Company is looking for a Service Advisor- Auto to join their dynamic and fast growing team. The ideal candidate should be an image builder for the Service Department and present a picture of faith and confidence.

Reporting Structure
Reporting To : General Manager
Supervision Of :
Interacts With : Staff, clients

Job Description

• Receive Customer Vehicles for Service and Repair Jobs and raise repair orders.
• Advise customers about necessary service for routine maintenance.
• Help identify a mechanical problem by questioning the customer or doing a visual inspection or road test
• Confer with customers about inspection results, recommend corrective procedures, and prepare work order for needed repairs
• Prepare a repair order showing time, cost, and labor estimates for service
• Able to make every effort to resolve Customer Complaints and ensure customer has positive ownership experience
• Write a brief description of the problem on the repair order to help the mechanic locate the problem
• Explain the work performed and the charges to the customer.
• Regularly follow up with Workshop controller and technicians on customer vehicles and update Customers regularly on the job progress and ensure delivery of the vehicle at the promised time


Candidate Specification

Experience : 3 years
Education Level : Diploma Level
Qualifications :
Software :
Equipment : Industry related
Knowledge Of : automotive industry, technical instruments
Skills To : Strong analytical, communication, inter-personal skills, leadership skills
Ability To : understand customer needs, provide standard customer service
Personality : Hard working, trust- worthy, integrity
Other :

Organization

Industry : Automotive
Culture : Multicultural
Gender Profile : Mixed
Age Profile : Between 26 and 55 years of age

Terms and Conditions
Employment : Permanent
Location : Dar es salaam, Tanzania
Remuneration : Negotiable
- in USD No Calculated


JOB TITLE: HEAD OF NETWORK QUALITY
Telecom, Dar es salaam, Tanzania
An International Telecom company is looking for Head of Network Quality , who will be accountable for managing & delivering the Network Planning & Optimization activities in the managed services project and to ensure fulfilment of contractual targets.

Reporting Structure
Reporting To : COO
Supervision Of :
Interacts With : Staff

Job Description

• Accountable for managing & delivering the Network Planning & Optimization activities in the Managed services project and to ensure fulfillment of contractual targets and customer expectation within the Cost Baseline
• Main responsibilities on E2E planning and management of financial and operational performance.
• Ensures project/program management based on company principles.
• Provides overall leadership in Network Planning Optimization department and manages large project teams effectively including remote Teams
• Represents the customer's requirements back to account team to anticipate new business opportunities


Candidate Specification
Experience : 6 years
Education Level : Degree
Qualifications :
Software : Ms Office applications
Equipment : Industry related
Knowledge Of : Telecom industry, information technology
Skills To : Communication skills, Leadership skills, analytic skills
Ability To : work under pressure, attention to details
Personality : Hard working, integrity, self-motivated
Other :

Organization
Industry : Telecom
Culture : Multicultural
Gender Profile : Mixed
Age Profile : Between 29 and 55 years of age

Terms and Conditions
Employment : Permanent
Location : Dar es salaam, Tanzania
Remuneration : Negotiable
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